COVID-19

COVID-19, What you need to know

With consideration to the recommendations made by various health experts in these trying times, Aspire Technologies have made all our employees remote.
Additionally where possible we are advocating for our customers to adopt a similar approach where possible, and are leveraging our resources to help business adapt to these changes.
We have included some key information below on how our operations are changing for the time being, and additionally how we can help you keep yourself safe and still able to work.

We are still open 9-5 Monday to Friday with emergency support available on weekends, nothing has changed there.
With our employees working from home we now are limiting on-site work to emergencies or key infrastructure changes required to enable your remote work-force.
Pickup of hardware is no longer available, although deliveries are being arranged where required.

How can I work remotely?

Depending on your current network and I.T setup, you have a multitude of choices available.
If you have an on-premise server, we can help configure your VPN capabilities allowing you to continue working with all resources from home via an encrypted tunnel at the click of a button.
Remote Desktop technologies are available for those who have locally stored data and wish to continue using their work PC at the office, allowing for minimal changes to your setup and a quick solution.
Microsoft Teams are currently offering a free solution for 6 months to support any businesses that find themselves in sudden need of online collaboration, whether it be file sharing, video conferencing, screen share or otherwise, you can utilize this offering free of charge with minor setup.
For those looking to make the change more permanently to a cloud based or hybrid infrastructure, we can deliver a fully structured and managed Sharepoint solution to fit your requirements, allowing for online data storage, Company website and other key resources.

Contact us on 03 9786 5750 if you have further questions or wish to get started enabling your remote work force.

We are able to maintain and manage your office systems remotely via our RMM tools, allowing us to keep everything running until you get back.
We can ensure backups are operating, make any adjustments you require and troubleshoot any issues you have with your setup.
Devices are kept compliant with security patches and maintenance tasks continue to run, ensuring your remote access continues and you return to a fully functioning office.